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Conducting oneself with belief in one’s own actions and capabilities without arrogance. 
Understanding the financial consequences of decisions; understanding economic value for the system; acting as an owner of the business and making decisions that ensure long-term value for the organization. 
Developing a clear and actionable vision of the organization's purpose and future; constantly looking for trends, issues and challenges; assessing and identifying the best alternative for competitively positioning the organization for the future.
Effective leaders have a strong personal conviction, an ethical compass, are visionary, deal with abstractions, establish emotional bonds, inspire and motivate, create a collaborative environment, develop commitment, and build and leverage relationships.
Creating an innovative and agile environment that treats change as a reality of doing business by relentlessly pursuing and encouraging others to find new and better ways. 
Challenging the organization to look for ways it can create value by leveraging insights about customers and consumers; keeping the organization connected to customer, so the organization can flexibly and effectively meet/exceed their needs over time.
The Employee Engagement Assessment is a self-assessment of 54 key questions across five categories gathering authentic perceptions of the respondent’s attachment, involvement, contribution, and treatment within the organizational context.
The Employee Engagement Facilitation’s Guide is a 70-page resource for consultants, managers, and administrators. 
The Employee Engagement Participant Guide is a 35-page resource for individual users and respondents. 
Planning and supporting the contributions of individuals and the development of their skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. 
Developing and using collaborative relationships for the purpose of accomplishing work objectives; developing relationships with other individuals by listening, sharing ideas, and appreciating others’ efforts. 
Creating a clear view of the destination for the business unit; helping others understand how and why things will be different when the destination is achieved; building commitment and inspiring action toward the destination. 
Persuading others to support or agree with an idea, issue, or position. 
Making customers, both external and internal, and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer.
Presenting ideas effectively to individuals or groups in a formal, pre-arranged session or meeting; delivering presentations suited to the characteristics and needs of the audience.
Promoting talent as essential and valuable; ensuring the organization has the talent needed to meet its needs; the collective strengths are leveraged; where people can reach their highest potential, and the organization's performance is maximized. 
The Hotel and Hospitality competency Assessment focuses on two key areas; personal competencies, and knowledge and skills.
The Hotel and Hospitality Competency Assessment Facilitation’s Guide is a resource for consultants, managers, and administrators.
The Hotel and Hospitality Participant Guide is a resource for individual users and respondents.
Demonstrating integrity and authenticity; acting true to his or her leadership principles; modeling the organization's values. 
The Leadership Effectiveness assessment addresses four areas of leadership effectiveness including Achieving Results, Creating a Collaborative Environment, Developing Commitment, and Leading Change
Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team (e.g., department, project teams, etc.) goals. 
The assessment gathers respondent’s perceptions in which certain critical factors are perceived to be an impact or influence in the future, and for identifying the respondent’s present state, in terms of readiness, to deal with these factors.
The Leading From the Future Facilitation’s Guide is a resource for consultants, managers, and administrators. 
The Leading From the Future Participant Guide is a resource for individual users and respondents. 
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