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Demonstrating integrity and authenticity; acting true to his or her leadership principles; modeling the organization's values. 
Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team (e.g., department, project teams, etc.) goals. 
Communicates the need for change and a compelling vision of change; makes decisions and priorities consistent with change objectives; takes responsibility for the implementation and acceptance of change within the workplace. 
Establishing or maintaining an environment in which people with different backgrounds, cultures, styles, and views are included and can fully participate; respecting the capabilities, insights, and ideas of all individuals. 
Identifying and addressing areas of disagreement and conflict; arriving at constructive solutions while maintaining positive working relationships. 
Establishing and using ongoing procedures to collect and review information necessary to manage projects or ongoing activities.
Exploring alternatives and positions to reach outcomes that gain all parties’ support and acceptance; striving for outcomes that are a win-win for all parties involved. 
Building internal and external networks that provide new opportunities and foster integration and collaboration; facilitating key relationships across constituents that result in value greater than would have been achieved otherwise.
Establishing courses of action for self and/or others to ensure that work is completed efficiently in light of the strategies and destination of the department and/or organization. 
Forming an opinion or making a decision through careful testing of assumptions and facts; taking action that is consistent with available facts, constraints and probable consequences. 
Evaluating existing processes and identifying more efficient ways to accomplish goals and meet customer and client requirements; continuously improving the processes through regular assessment and adjustment.
Objectively observing, analyzing, and sharing perceptions of other people’s performance to reinforce or redirect behavior to improve performance and business results. Providing feedback that is timely, specific, behavioral, balanced, and constructive.
Generating innovative solutions in work situations; trying different and creative ways to deal with work challenges and opportunities; seeks and implements new and better ways to achieve results. 
Actively identifying new areas for personal learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through its application in order to improve results. 
Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish the goals, developing alternatives based on logical assumptions, facts, resources. 
Equipping the organization to execute; creating a shared understanding of the best path forward so others can take interdependent actions; enabling the organization to focus quickly on high-leverage and high-impact actions. 
Understanding the complexities and interdependencies of information and events in order to develop more effective solutions and ideas.
Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Uses knowledge of the value chain to achieve profitable growth; perceives the impact and implications of decisions on the value chain and on the competition and market community.
Acknowledging similarities and differences of others and using this knowledge to work effectively on a team or with individuals of varied backgrounds, cultures, styles, and views in an effort to improve performance and increase productivity.
Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Expressing ideas clearly in documents through the use of organization, structure, grammar, language, and terminology that is geared to the characteristics and needs of the audience.
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