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Organizational Diagnostic Facilitator’s Guide
The Organizational Diagnostic Facilitator’s Guide is a resource for consultants, managers, and administrators. Its content includes
Introduction
Self-Assessment
Quantitative and Qualitative Responses
Scaled (Quantitative) Responses
The Organizational Diagnostic 17 categories of assessment encompass the
Leadership in the organization
Managers in the organization
Frontline supervisors in the organization
Workforce in the organization
Customers served by the organization
Organization as a whole
Employee development in the organization
Career paths within the organization
Organization’s training and development practices
Opportunities to access and participate in training
Training facilitation in the organization
Attitudes and behaviors in the organization
Environment in the organization
Motivation in the organization
Culture in the organization
Future of the organization’s success
Operations in the organization
Verbatim (Qualitative) Responses
The system has a feature for collecting verbatim responses and feedback for each of the categories.
Scoring and Reporting
Instant Reporting
The report is a tree diagram with red branches of differing lengths to the left of the trunk line indicting areas for improvement and green branches of differing lengths to the right of the truck line indicating developed areas. The system produces both individual respondent reports as well as aggregated responses of team, group, departments, or organizations.
Additional administrative reports include the Raw Data Report and a Comparative Report showing the comparison between a “Benchmark” and the aggregated respondent scores.